To avoid misuse, inadequate handling and conservation of Vista Alegre products, generally we advise:
Resistant to varying temperatures
Do not drag the piece on top of others to avoid scratches on the decorated surface.
PIECES WITH GOLD OR PLATINUM
Avoid storage for long periods inside of paper boxes (in case of oxidation, it can be removed with an appropriate non aggressive metal cleaning product and soft and dry flannel, test in a small area before use).
In the dishwasher, we recommend short washing cycles at low temperatures. Avoid frequent washing.
When washing by hand, use soft sponges and mild detergents.
Try not to touch the pieces directly with your fingers on the decorated areas, (the stains caused by fingerprints can be removed with a soft cloth).
Should not be used in the microwave.
BISCUIT (UNGLAZED) PIECES
To achieve the original whiteness, please wash the pieces with warm and non-aggressive detergent. If necessary use a soft brush.
Vista Alegre cutlery is produced using the highest quality raw materials and with careful maintenance should maintain its original state for many years.
After each use remnants of food should be removed in a way that avoids prolonged contact with the utensils.
During manual washing use hot water, a neutral detergent and a sponge or soft cloth.
Dish washers should avoid using abrasive detergents.
The cutlery should be placed in the machine’s basket with the handle turned down, separating the knives from the rest of the utensils.
Vista Alegre cutlery should not be washed in contact with other metal objects.
There should be special care with the knife blades due to their extra sharpness, and as they are more susceptible to oxidization they should be dried after each washing.
In order to recuperate the original shine and remove lasting stains from a lesser quality washing, a soft cloth with drops of lemon juice can be used.
Do not leave Vista Alegre cutlery in places of humidity.
CRYSTAL AND GLASS
In order to maintain the brilliance, clarity and luminosity of the pieces (especially crystal) it is necessary to follow some guidelines for their maintenance, as well as taking due care during their handling.
Before washing the pieces, we advise the removal of rings, bracelets and other objects that could scratch the crystal.
Do not leave the items in areas of direct sunlight, as he concentration of the sun´s rays can represent a fire hazard.
Do not put the pieces in very hot water or in the freezer.
Do not stack the pieces one on top of the other.
The pieces must be washed in warm water to avoid thermic shock and use only a non-abrasive detergent. The use of a dishwasher machine is not recommended for the thicker items.
Crystal must always be cleaned with a clean and soft dry cloth, to maintain its brilliance.
To remove stains or fingermarks simply clean the piece with a cloth soaked in alcohol.
Do not use abrasive cleaning products. Only use a damp cloth. In some cases, through contact with very hot or cold food, damage can be caused to the painted area of the items.
FLASKS AND VASES
In the case of flasks with drink residues or vases with traces of calcium, it is recommended to use a solution of water and vinegar.
It is also possible to wash out the insides of flasks and vases with water and detergent and a few grains of rice, carefully swilling around with gentle circular movements.
Add a few drops of vinegar or bleach to the water in the vases.
Change the water after 3 days.
Do not use plant foods.
WINE GLASSES AND TUMBLERS
Do not place glasses face down on the draining board or when storing, as the delicate rims are the most fragile part of wine glasses and tumblers (especially crystal ones).
When washing or cleaning the bowl, do not make circular movements while holding the stem or the foot, as the stress can cause the glass to break.
Never let a candle burn right down to the end, as the heat can cause the candleholder to break, causing a fire.
The candle needs to be extinguished when it reaches around 1 cm from the edge of the candleholder.
Never leave a burning candle unattended. Ensure that burning candles are kept out of the reach of children.
In no event shall Vista Alegre be liable for any direct, indirect, punitive, incidental, special consequential damages, to property or life, whatsoever arising out of or connected with the use or misuse of Vista Alegre’s products.
California Proposition 65 Information
Attention California Residents:
California's Proposition 65 entitles California consumers to proper warnings for products that contain chemicals known to the state of California to cause cancer and birth defects, or other reproductive harm, if those products expose consumers to such chemicals above certain levels.
While most products sold on our site comply with California Proposition 65, your safety is very important to us, so we hope that the following information will help you with your purchasing decisions.
Lead Crystal Glasses
Lead levels in the crystal glasses sold on our site comply with FDA standards. California requires the following separate notice:
WARNING: Consuming foods or beverages that have been kept or served in leaded crystal products will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
Lead levels in the ceramic tableware sold on our site comply with FDA standards. California requires the following separate notice for ceramic tableware on the packaging:
WARNING: Use of this tableware will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.